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Customer Service / Experience News & Media

Must-have features for a modern restaurant POS

When researching the right POS for you, it’s important to make sure it includes the features you need while offering benefits that separate it from other…

Presented by FastCasual.com

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ICXA to honor Elevate winners at 7th annual summit

by Alicia Lavay — Executive Director, ICX Association

The ICX Association will honor five companies as winners of the 2023 Elevate Awards during a ceremony at its upcoming annual conference, the Interactive…

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Embracing Sustainability: The Eco-Friendly Advantages Of Linerless Sticky Labels

Linerless sticky labels offer a greener alternative to traditional labels and a more sustainable and eco-friendly choice for businesses.

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Slice House by Tony Gemignani a 'slice' of heaven

by Mandy Wolf Detwiler — Editor, Networld Media Group

Renowned pizzaiolo Tony Gemignani has launched franchising for his Slice House by Tony Gemignani brand. With eight open and 34 in development, the company is…

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Atmosphere, experience key for dining out

July 14, 2023

When it comes to going out for a meal, Americans want a great experience and atmosphere, and casual dining tops the list as the most popular restaurant type…

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Amp Up Your Ecommerce: 8 Proven Strategies To Boost Your Online Sales

If you are seeking to boost your online sales and propel your ecommerce business to new heights, this blog post is for you!

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Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

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Mattenga’s Pizzeria grows to 6 units with tight operations

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mattenga's is a six-unit brand in Texas. It opened four units last year alone, and co-owner Hengam Stanfield credits her managers for running tight ships when…

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What Are Connected Workstations & Why Are They Beneficial?

Discover the benefits of connected workstations for businesses. Learn how they can increase productivity, streamline workflows, save costs, and enhance…

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Diners craving value as restaurant industry rebounds

June 22, 2023

As restaurant dining returns to pre-pandemic levels, diners are craving value, willing to pay for convenience and want quality when ordering takeout.

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Over half of Americans have negative view of tipping

June 22, 2023

A good number of Americans, 66%, have a negative view of tipping, and nearly one in three think the tipping culture is out of control.

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4 Common Delivery Points of Friction and How to Fix Them

The pizza delivery landscape has changed dramatically in recent years, and operators face a host of new challenges.

Presented by SpeedLine Solutions

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The Best POS System For Small Businesses On A Budget

Discover why Star's trusted hardware combo stands out as part of the best POS system for small businesses seeking value and performance.

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Parlour fits niche in region lacking craft concepts

by Mandy Wolf Detwiler — Editor, Networld Media Group

Parlour, a five-unit concept in the Louisville, Kentucky, area, fills a niche for craft pizza, beer and cocktails. The brand will begin franchising this summer.

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Papa Johns franchisee becomes mogul in his own franchise

by Mandy Wolf Detwiler — Editor, Networld Media Group

Nadeem Bajwa began his Papa Johns career as a delivery driver. Today, he owns 192 franchises and has his sights set on 500.

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3 Steps to Level Up Your 2023 People Strategy

Join HourWork, the proven HR platform trusted by 10,000-plus quick service restaurants across the US, for their 2023 People Planning Webinar.

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Blaze Pizza taps Qu to boost order, operational efficiencies

May 23, 2023

Blaze Fast Fire'd Pizza is deploying the Qu unified commerce platform, a cloud-native system, to improve ordering and operational efficiency across its entire…

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Dining 2023 Update: A Location Intelligence Perspective

During this free webinar, we leveraged the latest location intelligence to help understand the trends driving the full-service and wider dining sectors, from…

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Palo Mesa Pizza brings Neapolitan, Roman, traditional pies to California's Central Coast

by Mandy Wolf Detwiler — Editor, Networld Media Group

Palo Mesa Pizza fuels the pizza needs of California's Central Coast. The five-unit brand offers traditional pizza, but also Neapolitan and Roman-style.

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Italian Disco marries old-school fare with modern flair

by Mandy Wolf Detwiler — Editor, Networld Media Group

Baltimore's Italian Disco pairs old-school Italian fare with modern cultural flair that makes it a standout on a crowded food scene. With a stellar pizza…

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