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Marketing Blogs

Small businesses don’t 'like' the new Facebook

by Ed Zimmerman — President, pizza.com

Facebook finally adopted the publishing model of the old school media: If you want to publicize your business, you have to pay. Small business owners and…

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How to choose the best rewards for your loyalty program

by Bob Leonard — Owner, Bolen

It's important to set the minimum purchase amount at a reasonable level so customers don’t get frustrated that they are never earning punches and thus feel…

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Having a loyalty app will help increase your bottom line

by Bob Leonard — CEO, iMobile3

Membership in loyalty programs is growing at a rate of 26.7 percent and loyalty programs can increase a brand’s market share by 20 percent.

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Which is better for your business: A mobile website or a mobile app?

by Bob Leonard — CEO, iMobile3

Millennials expect your website to have more than just your location, hours of operation and phone number; they want to see your menu, reviews, promotions and…

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Is it time for a mobile site? Check for yourself in Google Analytics

by Greg M — SM, aCTIVEmOBI

Sixty-one percent of mobile users will simply leave a website that is not optimized for viewing on their device and will move on to competition.

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Taking the ambiguity out of local marketing strategies

by Nate Riggs — CEO / Owner, NR Media Group

HuHot's VP of Marketing shares how to get franchisees to weigh in on marketing decisions, and how to blend corporate standards with local store marketing…

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Three ways restaurants can be smarter with local schools

by Ed Zimmerman — President, pizza.com

Online ordering is the perfect way to remind students, parents and school administrators that you care about their needs by offering them a quick and…

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What are Any’tizers, Tanglers, Frisnacks or Wrappetizers?

by Darrel Suderman — President, Food Technical Consulting

Restaurants can sell snacks at premium profit margins and can be more exciting for guests than the traditional core menu.

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How one restaurant concept leverages Yelp reviews for sales growth

by Nate Riggs — CEO / Owner, NR Media Group

Every star on a Yelp review leads to a 5 to 9-percent increase in revenue and First Watch uses the site as part of its business model.

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Mobile CRM is a game changer that puts every restaurant on an even playing field

by Jitendra Gupta — Mobile CRM Director, Punchh

Heavy users of a brand do respond to rewards, but most customers prefer nuanced benefits, like special status as a VIP who gets access to private promotions.

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Reward and loyalty programs for your catering customers

by Erle Dardick — CEO, Monkeymedia

Provide your customers with the option to select which program they prefer.

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Millennials want more than brand familiarity

by Ed Zimmerman — President, pizza.com

Younger consumers are willing to pay extra for products from companies with positive social, environmental impacts.

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Mobile apps are restaurant marketing’s future, not mobile websites

by Jitendra Gupta — Mobile CRM Director, Punchh

Apps must provide significant value and engagement to users, not just routes to ads or videos or other low-value ends.

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The top five Social Restaurant Podcasts

by Nate Riggs — CEO / Owner, NR Media Group

From using Google Glass for training, to cultivating a company culture without an office, Riggs looks at his favorite topics.

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Keeping your restaurant guests 'hoppy'

by Nate Riggs — CEO / Owner, NR Media Group

Learn from an insider what the craft beer business can do for your restaurant brand.

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3 reasons why the Starbucks app would fail at your restaurant

by Noah Glass — CEO, Olo

Without mobile ordering, customers only seem to care about mobile payment if you give them free coffee.

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How to surprise and delight your loyal customers

by Jitendra Gupta — Mobile CRM Director, Punchh

Customers spend 15-20 percent more when they order online, so reward them for Web orders.

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The personal touch

by Ed Zimmerman — President, pizza.com

If you want to earn the public's trust and their business, you have to be transparent.

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Using technology to reach Millennials

by Jeff Fromm — Executive Vice President, Barkley

A key finding of our first Millennial study was the mantra, "Useful is the new cool." In our follow up study, "Millennials as New Parents: The Rise of a New…

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Stop that tweet! Millennials just like everyone else

by Tracy Henderson — founder, Center Reach Commmunication

The younger demographic trusts word of mouth, but considers 'digital word of mouth' the same as a call from mom.

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