Worldwide expansion: Where to go and who to know

by Stephen Dutton — Analyst, Euromonitor International

The old adage of "getting to know the locals" is more relevant today than ever for restaurant chains. Here, Euromonitor's Stephen Dutton spells out three…

Pizza delivery's changing landscape: Lessons from retail universe

The trend sweeping the industry for increased delivery from all brands is changing the landscape for pizza restaurateurs, who've traditionally "owned" the…

The pizza brand leader's silver bullet in a tech-filled world

by Bobby Shaw — President, Bobby Shaw Consulting

I love technology as much anyone, and firmly believe that it's an accelerator that not only drives sales and traffic, but also helps to develop great people.

IBM, food distributor partnership boosts delivery efficiency, safety

October 6, 2017

A new tech provider-food distributor partnership uses IoT to improve not only deliveries, but also overall restaurant operational efficiency. The results could…

New Gatti's Pizza restaurant design: Sometimes separation is a good thing

October 5, 2017

The new ownership behind Gatti's Pizza broke ground on the longtime brand's first franchise location in seven years this week, this one on East Central Texas…

Go green AND go home: Postmates expands emissions-free deliveries

October 4, 2017

Few, if any, current trends in the foodservice realm can top delivery and sustainable operations. Enter, the on-demand network  PostMates, which has expanded…

New Pieology concept puts customers in brand's R&D Department

Pieology Pizzeria opened its latest endeavor this week, Pieology Pizzeria R&D, a restaurant concept that gives customers a voice in the chain's decision-making…

Irate readers to Pizza Hut: Don't suspend ... Commend that gun-wielding employee

September 28, 2017

News of the suspension without pay of a Springfield, Missouri, Pizza Hut employee and felon, who said he had a "good old-fashioned gunfight" with an alleged…

A lesson for pizza operators: How to reap ROI aplenty from wild ideas with good intentions

by Jon Olinto, Co-founder, B. Good

Pizza Hut disavows report-to-work policy cited by Florida manager

A Jacksonville, Florida, Pizza Hut manager prompted a wave of criticism with a memo mandating that staff members in the path of Hurricane Irma were to evacuate…

7-Eleven launches fresh meals to compete with QSRs

7-Eleven is aiming squarely at the restaurant industry with a line of prepared foods to go in its sprawling network of northern Texas stores. Even the news…

3 tips for serving millennial consumers

by Niall Keane — CEO of SynergySuite, SynergySuite

Millennials recently became the largest generation in the workforce with over 53 million workers, ushering society into an unprecedented future.

Kansas City pizza truck earns points in building brand visibility, Part 2

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The fast casual pizza concept is still new to a lot of people, and the food truck has improved customer awareness of this concept.

Onosys signs Krystal, Captain D's, and Giordano's to digital ordering deals

August 29, 2017

Onosys, a custom digital ordering provider, has announced three new restaurant chains have agreed to use its system for mobile and online ordering.  

Restaurant food supplier links with NCR for cloud POS services

August 24, 2017

NCR Corp. and Performance Food Group Co. have entered into a strategic referral relationship to bring NCR Silver, a cloud-based point-of-sale product, to more…

Fazoli's 'Comeback Kid' shares turnaround story at London summit

by S.A. Whitehead — Food Editor, Net World Media Group

"It was ugly," Fazoli's President and CEO Carl Howard exclaimed as he detailed the state of the chain when he arrived to lead it nine years ago. "I mean…

Business intelligence platform offers restaurants analytics to influence customer behavior in real time

August 23, 2017

Bloom Intelligence offers advanced tracking metrics for the hospitality industry to attract, engage and retain customers through its cloud-based business…

Study shows 'anytime eaters' here to stay: Are you ready?

The anytime eater is upon us and many chains have found that feeding "the new normal" requires a shift away from traditional meal packaging, both in portion…

Partnership between 2 vendors leads to all-in-one mobile ordering and loyalty platform

August 10, 2017

Restaurants and retailers now have access to one solution that offers mobile and online ordering with loyalty capabilities thanks to a partnership between…

Little Caesars Pizza Portal opens door to 'people-less' QSR experience

August 9, 2017

 Little Caesars this week announced it's testing a new tech that basically melds mobile ordering, automatic pick-up and vending to create a new way for…