New iPhone app points to nearest pizza place

May 8, 2013

There is a new iPhone and iPad app that points consumers in the direction of the nearest pizza establishment. Because who doesn't crave pizza all the time?

How to optimize your restaurant menu on your website

Showcase your featured specials right on your homepage to draw first-time visitors in and build excitement around your limited-time offering.

Millennial marketing guru gives sneak peek of Fast Casual Executive Summit keynote

Creating brand fans out of Millennials -- consumers ages 18 to 34 -- is key for every restaurant's success. Jeff Fromm, millennial expert and 2013 Fast Casual…

Chuck E. Cheese's promotes mobile app via Facebook photo contest

May 2, 2013

Chuck E. Cheese's recent introduction of its downloadable app is now the centerpiece of a new photo contest on the brand's Facebook page.

Domino's brings transparency to a new level

May 2, 2013

Domino's Pizza has launched its new Domino's Live online platform, where customers can follow the action of an in-store lunch or dinner rush live.

Red Book Connect names CEO

May 2, 2013

Red Book Connect, a global service-driven technology solutions company serving the restaurant industry, has appointed Larry A. Abramson as its chief executive…

Domino's CEO not worried about emergence of fast casual pizza

by Alicia Kelso — Editor, QSRWeb.com

The big pizza players are taking share away from regionals and independents because of their technology advantage.

What's new, and what's not, about giving great customer service

Customers have changed in ways that will profoundly impact how you deal with them.

Chuck E. Cheese's ranked most kid-friendly restaurant

April 30, 2013

Chuck E. Cheese's has been named the No. 1 kid-friendly restaurant by Technomic's Consumer Restaurants Brand Metrics program, which compiles consumer data…

Study: Consumers want e-commerce, loyalty options from restaurants

April 30, 2013

A new survey from EMN8 shows that consumers want the option of ordering food online from their favorite QSRs.

Square CEO: Register's new features speed up service

by Alicia Kelso — Editor, QSRWeb.com

Legendary basketball coach John Wooden used to ingrain the fundamentals in his players' heads. He'd teach grown men how to tie their shoes before they'd even…

Papa John's fans can earn loyalty points by watching TV

April 25, 2013

A new email campaign created by Papa John's in partnership with Viggle encourages users to "check-in" to their favorite TV shows and earn rewards from the…

Pizza Hut goes after gamers with Xbox ordering app

April 23, 2013

Microsoft and Pizza Hut claim this is the first branded app to offer the ability of purchasing goods straight from a gaming console.

Survey: Two-thirds of Americans would refuse to patronize restaurants with dirty restrooms

April 23, 2013

Foodservice professionals have a lot to think about when trying to deliver a quality dining experience, but restrooms need to be a major consideration…

Snapfinger app adds more mobile options for restaurants

April 23, 2013

The mobile commerce platform Snapfinger announced the launch of its on-premise, self-checkout and mobile payment application that the company said enables…

CiCi's Pizza adds to-go option for its signature buffet

by Alicia Kelso — Editor, QSRWeb.com

The brand's new Crisp Baked Wings have generated 40 percent more sales than its previous coated wings.

5 ways to turn customer complaints into incremental sales

Complaints can represent an opportunity for QSRs and fast casuals to bake social media deeper into the fabric of their organization and become more nimble.

Domino's Tracker adds Yelp customer feedback feature

April 17, 2013

Domino's Pizza has updated its Domino's Tracker with a new experience exclusive to customers who order the chain's new Handmade Pan Pizza.

Pie Five CEO: Fast casual pizza category fills a void

by Alicia Kelso — Editor, QSRWeb.com

By finding the right equipment, the brand has combined individualized, customized and fast.

Why tablets deserve a spot on your restaurant's technology menu

by Duessa Holscher — marketing, Granbury Restaurant Solutions

Restaurants are interested in adoption for a variety of purposes, including running their point-of-sale system in store, implementing self-serve ordering…