Business Strategy and Profitability News & Media

Happy Joe’s Pizza & Ice Cream debuts Texas development opportunities

April 18, 2025

Happy Joe's Pizza & Ice Cream has opened key Texas markets for development and seeking operators to expand its brand into the Lonestar State.

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Marco’s Pizza franchisee leads with passion, product, people

by Mandy Wolf Detwiler — Editor, Networld Media Group

Marco's Pizza franchisee Robert Pina recently inked a deal for one of Marco's Pizza's biggest franchising agreements.

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Donatos Pizza president, CEO wants it to be the household name in pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

Donatos Pizza president and CEO Kevin King talks about his career in the pizza industry and what makes his brand a leader in the category amidst rising pizza…

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Guest retention key to restaurant profitability

April 7, 2025

Traditional methods for identifying issues affecting retention, such as delayed surveys with low response rates, potentially biased table visits, and…

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Maximizing Guest Retention

Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…

Presented by Ovation Up, Inc.

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Ovation, Craveworthy Brands discuss guest feedback, cashing in on guest recovery

April 4, 2025

Ten lost customers. That's nearly $30,000 walking out the door, according to Zack Oates, founder of guest feedback program Ovation.

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Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

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Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

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Mountain Mike's Pizza takes top honors at Pizza Marketplace's Top 100 Movers & Shakers 2025 event

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mountain Mike's Pizza took home the top honor at Pizza Marketplace's top brand of 2025. Cicis Pizza won a special award from Xrobotics, and David McKillips was…

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How and why restaurant leaders are serving up AI in operations

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

AI is fast becoming ubiquitous in the restaurant environment, helping to streamline tasks, train employees and deliver a more rewarding customer experience.

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How to improve workplace safety for restaurant workers

by Yasmine Mustafa — CEO & Co-Founder, ROAR

Workplace safety should be as important as the food going out to customers.

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2025 Pizza Marketplace Top 100 Movers & Shakers

We are honored to announce the Pizza Marketplace Top 100 Movers & Shakers for 2025. This group features the best who stand out in a crowded field and are…

Presented by PizzaMarketplace.com

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Wholly Stromboli brings New York, Detroit-style pizzas to small-town Colorado

by Mandy Wolf Detwiler — Editor, Networld Media Group

Wholly Stromboli stands out with its pizzas and stromboli in Ft. Lupton, Colorado.

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Restaurant leaders share why AI, data, emotional intelligence are keys to franchise success

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When it comes to growing and sustaining a successful franchise, brands would do well to tap AI to drive expansion, leverage emotional intelligence to drive…

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Jollibee North America president says company is ready for next-level growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

At the Restaurant Franchising & Innovation Summit in Myrtle Beach, Maribeth dela Cruz, president North America for QSR chicken brand Jollibee, said the brand…

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Pizza Factory CEO talks acquisition of company, future of brand

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurant Operator Podcast host Mandy Detwiler discusses Pizza Factory's acquisition and the future of the brand with MJ Riva, CEO of the company.

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Spinning success: How one KC pizza brand pioneered local Neapolitan flavors

by Mandy Wolf Detwiler — Editor, Networld Media Group

Spin Pizza focuses on its Neapolitan flavors, and it passion for both its people and its customers.

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Lion's Choice CEO offers secrets to brand's success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Lion's Choice CEO Fred Burmer offers secrets to the brand's operations and cooking up delicious roast beef sandwiches.

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Valentina's Pizzeria & Wine Bar: The pizza story that will inspire you

by Mandy Wolf Detwiler — Editor, Networld Media Group

Joe Carlucci realized his dream by opening Valentina's Pizzeria despite past failures. The secret to success? Passion, dedication and a strong team leading to…

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Stoner's Pizza Joint CEO talks economy, that kitschy name

by Mandy Wolf Detwiler — Editor, Networld Media Group

Stoner's Pizza Joint CEO John Stetson talks to podcast host Mandy Detwiler about weathering the economy, competing in a saturated market and that eponymous…

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