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Operations News & Media

Swipe fees could cost consumers $683M on Valentine’s day

February 10, 2026

Credit card swipe fees could cost consumers more than $683 million given expected higher prices for Valentine's Day gifts, according to the Merchants Payments…

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Successful and struggling: The Founder paradox no one talks about

by Kathleen Wood — Founder, K. Wood Partners

We explore the "founder's paradox" of being both successful and isolated, ultimately arguing that connecting with a community of peers is the essential…

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Applications now open for LDEI 2026 Awards

February 5, 2026

Applications are now open for the 2026 Les Dames d'Escoffier International (LDEI) Legacy Awards, supported by The Julia Child Foundation for Gastronomy and the…

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Yum Brands reports Q4, year-end results; Pizza Hut to close 250 units

February 5, 2026

Yum Brands, Inc. released its financial results for the fourth quarter and full year ended Dec. 31, 2025, highlighting significant profit growth and a…

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The Super Bowl of restaurant operations: Why game day is every day for pizza chains

by Christian Wiens — Co-Founder & CEO, Loman AI

Super Bowl Sunday serves as a high-stakes stress test that reveals whether a restaurant has built the scalable, automated systems necessary to turn extreme…

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Grubhub eliminating fees on orders over $50

February 5, 2026

Grubhub is moving to eliminate the industry's most persistent pain point by waiving delivery and service fees on larger orders, a shift the company will debut…

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Bridging the restaurant coaching gap: LEAD announces leadership events in KC, Dallas

by Cherryh Cansler — Publisher, FastCasual.com

As the publisher of FastCasual.com and a proud Kansas Citian, I've always said that some of the best leadership in the restaurant industry is bred right here…

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East Village Pizza offers heart-shaped pizzas year-round

February 3, 2026

While some pizza brands offer heart-shaped pizzas for a limited time around Valentine's Day, Manhattan's East Village Pizza offers them year-round, according…

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Loop AI secures $14M Series A to scale restaurant back-office technology

February 3, 2026

Loop AI, an enterprise AI platform for restaurant and retail back offices, has raised $14 million in Series A funding, according to a press release.

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Slice House by Tony Gemignani opens in Boulder

February 2, 2026

Slice House by Tony Gemignani has opened in Boulder, Colorado, according to a press release.

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Pizza Nova donates $18K Student Nutrition Ontario through Coins for Breakfast program

February 2, 2026

Pizza Nova recently donated $18,108 to Student Nutrition Ontario through its ongoing Coins for Breakfast fundraising program. This contribution brings Pizza…

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Thriving through uncertainty: the power of resilience in leadership and business

by Jim Knight — Founder & CEO, Knight Speaker

Resilience is the essential "superpower" for navigating modern uncertainty, serving as a developable skill that enables individuals and organizations to…

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Lou Malnati's brings back heart-shaped pizzas, desserts for Make-A-Wish chapters

January 30, 2026

From Feb. 1-28, guests at Chicago-based Lou Malnati's may once again purchase heart-shaped pizzas. This year, the brand is offering heart-shaped desserts…

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Donatos Pizza enters 2026 with innovation, national momentum

January 30, 2026

Donatos Pizza is entering 2026 following a year defined by strategic expansion and new menu innovation, according to a press release.

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Speaker Spotlight: Jeff Perera, co-founder, vice president, Jeff's Bagel Run

Jeff Perera, co-founder and vice president of Jeff's Bagel Run, shares a look at his career, his achievements and industry trends ahead of his appearance at…

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Antico Pizza Napoletana releases frozen pizzas in Costco stores

January 29, 2026

Antico Pizza Napoletana, an Atlanta pizzeria, has launched Antico Casa, a line of premium frozen pizzas, in Costco stores across the Southeast. The move marks…

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How top franchise brands turn culture into direct profitability

by Mandy Wolf Detwiler — Editor, Connect Media

Industry leaders will gather at the Restaurant Franchising and Innovation Summit to share actionable strategies for transforming workplace culture and…

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Pan pizza returns to Papa Johns; brand says they got it right this time

by Mandy Wolf Detwiler — Editor, Connect Media

After years of development, Papa Johns is relaunching its pan pizza with a refined recipe featuring a garlic-Parmesan crust and a six-cheese blend, supported…

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5 ways Super Bowl delivery success translates to year-round revenue

by Alex Vasilkin — Co-Founder & CEO, Cartwheel

By leveraging AI dispatch, hybrid fulfillment models and transparent communication, pizza operators can transform the extreme logistical pressure of Super Bowl…

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Peter Piper Pizza brings back heart-shaped pizzas with $1 from sales going to Children's Miracle Network

January 26, 2026

Peter Piper Pizza is bringing back its heart-shaped pizza for a third year, with $1 from every sale of the heart-shaped pizzas going to Children's Miracle…

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